Privacy and Policy

Information pursuant to and for the purposes of Legislative Decree 30 June 2003, n. 196 pursuant to art. 13, (Code regarding the protection of personal data) and the EU Regulation 2016/679 on data protection (GDPR, General Data Protection Regulation EU 2016/679)

Dear user,

pursuant to art. 13 of the “Personal Data Protection Code” and Data Protection Regulation (GDPR), GINEVRA S.R.L. Registered office Prato (PO), Via Francesco Ferrucci, 195 / N, 59100 Prato, as data controller, provides information regarding the processing of personal data of Users who consult the website https: // web

Types of data

  1. Registration Data

These data are requested when registering on the Website,  also by means of IT tools and procedures;

  • Browsing data

The computer systems and software procedures used to operate the Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols;t;

  • Service Activation Data

The computer systems and software procedures used to operate the services acquire, during normal operation, the data relating to the IP address used by users who connect to the site of origin and the related service logs;

  • Cookies

Cookies are used on our website to provide users with a better browsing service and experience.

What are cookies?

Cookies are small text files sent from the Website to the user’s terminal (usually to the browser), where they are stored before being re-transmitted to the Website at the next visit by the same user. A cookie cannot retrieve any other data from the user’s hard drive, nor transmit computer viruses or acquire email addresses. Each cookie is unique to the user’s web browser.

What cookies do we use?

Technical session cookies

The cookies used on the website have the purpose of carrying out computer authentication or monitoring sessions and storing specific technical information regarding users who access the server managing the website maintenance service and booking services of the hotel.

Pursuant to Article 122, paragraph 1, of the Privacy Code (in the current wording following the entry into force of Legislative Decree 69/2012), “technical” cookies can be used even without the consent of the interested.

For maximum transparency, a series of technical cookies and cases of specific operation on the Website are listed below:

• cookies implanted in the user’s / contractor’s terminal directly (which will not be used for other purposes) such as session cookies used for online bookings on the Website, authentication cookies, personalization cookies (for example, for choosing the navigation language); these cookies remain active only for the duration of the session.

the cookies used to statistically analyze accesses / visits to the Website (so-called “analytics” cookies) that exclusively pursue statistical purposes (and not even profiling or marketing) and collect information in aggregate form without the possibility of tracing the identification of the individual user.

In these cases, since the current legislation requires that for analytics cookies the interested is provided with a clear and adequate indication of the simple ways to oppose their installation (including any anonymization mechanisms of the cookies themselves), we specify below how to disable installed cookies. The duration of the analytics session cookies is 30 minutes.

How to change your cookie settings

Most browsers allow you to delete cookies from your computer hard drive, block the acceptance of cookies or receive a warning before a cookie is stored.

Therefore, for the removal of cookies we invite the user to follow the instructions on the dedicated pages of the various browsers:



Internet Explorer: :


What happens if cookies are disabled?

However, if the user blocks or deletes a cookie, it may be impossible to restore the preferences or customized settings previously specified and our ability to customize the user experience will be limited.

Website cookies

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Purpose of the processing for which the data are intended

The data may be processed by GINEVRA S.R.L. Registered office Prato (PO), Via Francesco Ferrucci, 195/N, 59100 Prato, for the following purposes:

1. To allow the User to access the Website, for purposes strictly related to the provision of online and/or booking services on;

2. To ensure correct and effective technical support;

3. To send information about our Services and our policies and conditions. The user’s information is also used to provide him with an answer when he contacts us;

4. To make our Website easier and more intuitive. The data collected is used to make the browsing experience more enjoyable and more efficient in the future;

5. To ascertain and verify responsibility in case of hypothetical computer crimes against the Website or towards third parties;

6. To carry out market analysis and statistics.

Processing methods

Data processing takes place with or without the aid of electronic or, in any case, automated, IT or telematic tools, with logic strictly related to the purposes expressed above. The data processing will be carried out in a lawful and correct manner and in any case in compliance with the aforementioned legislation, using tools suitable for guaranteeing security and confidentiality and can also be carried out through automated tools, excluding profiling, designed to store, manage and transmit the data themselves.

The processing will be carried out, mainly by the internal organization of the company under the direction and control of the Data Controller and for the purposes indicated above, also by group companies or third parties. The data will be stored in a form that allows the identification of the data subject for a period of time not exceeding that necessary for the purposes for which they are collected and processed.

Data provision

The provision of Registration Data, referred to in point 1) and point 3) of the first paragraph of this information is mandatory and failure to provide, even partial, of the data will make it impossible for GINEVRA SRL to proceed with the provision of the requested service.

Data communication

Without prejudice to communications made in compliance with legal obligations, all data collected and processed may be communicated for the purposes indicated above to:

third parties, appointed by GINEVRA S.R.L. the execution of activities directly connected or instrumental to the provision and distribution of the services offered through the website;

subjects belonging to our commercial network, partnerships and distribution of services.

In any case, personal data will not be disseminated.

Pursuant to EU Regulation 2016/679 on data protection (GDPR), it should be noted that the data provided to GINEVRA S.R.L .with the aid of electronic or, in any case, automated, IT or telematic tools are transferred and stored in Italy.

Data retention times

The data provided will be stored in our archives for the time required by current laws and regulations.Diritti degli Interessati

Rights of the Interested

Pursuant to the GDPR 2016/679, the interested may contact GINEVRA S.R.L. at to assert the following rights:

a. know the existence of data processing that may concern him;

b. obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and communication in an intelligible form of the same data and their origin, as well as the logic and purposes on which the processing is based;

c. obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;

d. know the origin of personal data;

e. be informed about the purposes and methods of the processing;

f. know the logic applied in case of processing carried out with the aid of electronic tools;

g. be informed about the transfer of personal data from EU countries to “third” countries (not belonging to the EU or the European Economic Area);

h. know the identification details of the owner, managers and designated representative pursuant to Article 27 of Regulation 2016/679;

i. know the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as Data Processors or persons in charge;

j. obtain updating, rectification or, if interested, integration of data;

k. the interested has the right to object, in whole or in part:

– for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;

– to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication. In any case, the User will remain free at any time to revoke the consents given by the same, by sending a communication to this effect without formalities to GINEVRA S.R.L. at;

l. to oppose, in whole or in part, for legitimate reasons, the processing of personal data concerning him, even if pertinent to the purpose of the collection;

m. to freely transfer their personal data to other service providers;

n. to request the modification, cancellation and removal of their data;

o. to be able to lodge a complaint with the supervisory authority.

Duties of GINEVRA S.R.L.

a. to guarantee the rights of the data subjects;

b. to guarantee the provisions of Legislative Decree 30 June 2003, n. 196 pursuant to art. 13, (Code regarding the protection of personal data);

c. to ensure the provisions of EU Regulation 2016/679 on data protection;

d. to inform promptly the interested in case of violation of their personal data;

e. to respond to all requests from interested parties no later than 30 working days;

f. to guarantee the correct management and processing of data in line with what is defined by the regulations in force;

g. to guarantee and ensure the security and confidentiality of data in line with what is defined by the regulations in force.

Data Controller

The data controller of personal data is GINEVRA S.R.L. Registered office Prato (PO), Via Francesco Ferrucci, 195 / N, 59100. The list of data processors is deposited at GINEVRA S.R.L. Registered office Prato (PO), Via Francesco Ferrucci, 195 / N, 59100.

The contact details of the Data Controller are:

Email: Phone: +39 0584 632 580